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These looked nothing like what was advertised.Not for people with small heads like myself. Ended up slipping down &looking like a necklace of hair! There's a replacement band that's a little smaller but has lobster claw hooks to reattach and they are SILVER!!! Very...
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1.0
I didn't like
  • Poor customer service
  • Quality
  • Poor quality
#1005345
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The customer service is terrible as well. I was told they would ship 24/48 hours and when I did not get conformation I called to check and the automated response said it takes up to 30 days to ship. I asked for an operator because I needed them for a trip. I was...
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#881850
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First I received the product weeks after the order was placed. Once I finally opened the package I was completely dissatisfied as they were VERY THIN and did not hold on very tight. Not to mention the RUBBER BAND that is there to hold onto your head was clear white...
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1.8
I didn't like
  • False advertisement
  • Poor quality
  • Poor customer service
#877279
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Secret Extensions Hair Extension Review

Secret Extensions
#1002974
These extensions look nothing like the ones in the commercial. Very thin and cheaply made. The colors do not look like the ones advertised. I will be returning mine on Monday....hopefully
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Hair Extensions Review

Secret Extensions
#633698
I got the secret extensions by daisy Fuentes was disappointed cause they were nothing like the ones on TV the ones I got barely had any hair the ones TV are full of hair
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Other Product Review

Secret Extensions
#576331
Why is it all Caucasian hair?
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i ordered secret extentions about 6 mo. ago. i wore it and was careful to follow inclosed instrutions on how to wear and care for it. i couldnt believe all the hair that continuosly kept falling out. i was pretty embarrassed. i called customer service and explained the...
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Anonymous
Anonymous

Yes I'm still upset that I cannot wear my extensions. Due to the hair falling out.

I didn't like
  • Hair fell out alot
#639603
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I purchased two of the secret extensions; one for myself and one for my niece. Although not thrilled with it, my niece kept hers because she desperately wanted more hair than she has due to a thinning hair problem. I returned the one I purchase for myself. You can...
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#638413
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Does anyone know if there is a complaint line or email address where I can send photos of the problem I'm having with them ?! I've had them for a little over a week , brush them with an extension specific brush and the hair is coming out by the handful , there's huges...
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Anonymous
Shannel

I'm so annoyed for you! Even more annoyed that my business is called Secret Extensions as well! There has been many complaints about this product and I regularly get emails ...

1.6
#571324
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12/4/2014 I placed an order on 11/14/2014 for Daisy Fuentes advertised SECRET EXTENSIONS almost 3 weeks ago....I called customer service 3X, (useless) seems they can't find the order? and they have no reference, confirmation #, system in play to FIND orders? ...
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Anonymous
Anonymous

the same thing happen to me. I made a phone purchase and 2 days later almost 500 dollars purchased were made from my acct. plus my order was never received I call customer se...

#565611
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They did take a long time to ship. I ordered them in June and didn't get them until August. They blended with my hair great, BUT the brown headband is totally noticeable and should be clear instead. ALSO, within 2 months they turned to complete fuzz!!! They look...
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1.3
I didn't like
  • Quality
#565541
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I ordered my Secret Extensions and they stated on their website I would get my order in 1-3 weeks. It has been 6 weeks and they cannot give me any specific info on when it will be shipped! It's so FRUSTRATING!! JUST TERRIBLE!!!!!!!! I DO NOT RECOMMEND PURCHASING FROM...
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1.3
#537599
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I only wore my Secret Extension 3 times & washed it GENTLY once, by the time it dried a big chunk of it looks matted & literally has the appearance of split ends all the way up to the band. I can't find an email address for customer service to vomplain! All...
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#521658
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