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Summary of Secret Extensions Customer Service Calls

27 TOTAL CALLS
81% SUCCESSFUL CONNECTIONS
02:02 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Secret Extensions to Ask about:

Cards:

  • “Stolen gift card and pink coupons”

Other:

  • “I put in 2 orders since February 24th and I haven't received anything”
  • “My extensions haven’t arrived yet”
  • “The status of my order”

About Secret Extensions

Top 5 Secret Extensions Services

Shipping Service

Top 5 Secret Extensions Products

Hair Extension

Top 5 Dislikes about Secret Extensions

Poor customer service, Poor quality, Not getting the product

Summary

Secret Extensions is a beauty company that specializes in selling various hair care products. The company operates in Canada, UK and its corporate office is located in the U.S. Secret Extensions offers a wide selection of hair color products such as jet-black hair dye, brown-black hair dye, dark-brown hair dye and many more. Also, various special offers are available in the store: free P&H products, "buy one get one free" and discounts. The company follows refund policy and guarantees 100% money back within first 30 days of purchase. Secret Extensions accepts VISA, Master Card, Pay Pal payment methods and ships goods worldwide.

Secret Extensions reviews and complaints

Secret Extensions is ranked 125 out of 1162 in Health and Beauty category

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