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Did Secret Extensions go out of business? Their website is gone... phone number doesn't work? I paid for extensions in November and it's June and I still never received anything!!! I want to get my money back but they seemed to have vanished into thin air and I haven't...
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#1273997
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I put in 2 orders since February 24th is may 21st and I haven't received anything I spent almost $200 I have try to contact them and there phone number is no longer in service email them four five times but no one ever answer. I'm so upset I have been ordering for...
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2.3
#1260993
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I ordered the secret extension double volume Feb 2, 2018 today is May 11, 2018 and I have yet to get them. I have e-mailed several times with the promise that they will be another 4 weeks. Now I want my money back and the e-mail, and website is not available. I would...
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I didn't like
  • Not getting the product
  • Poor customer service
  • Poor quality
#1253607
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Secret Extensions - Password reset

I just contacted them. I wish they had a phone number
#1242685
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Secret Extensions - My extensions haven’t arrived yet

Such a scam!!!!! Been over a month since I ordered. so confirmation email and no customer service phone number. DONT ORDER FROM SECRET HAIR!!!
1.0
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#1229480
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Secret Extensions - Scam don’t order

Ordered 3/9/18, charged card immediately and now number disconnected. Input into tracking and order doesn’t exist
1.0
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#1220057
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I ordered from secret extensions about 3 years ago . I like the product and never had an issue . I decided to order from them again - what a mistake it was. I ordered my product about a month ago and still hasn’t been shipped yet . When I emailed them they said there...
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Anonymous
elaine m

same thing happened to me.

2.5
#1216165
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Secret Extensions - No responses about my order

Ordered on 2/26 haven’t received a shipping notification yet can’t reach anyone by phone as it’s not in service and no one is responding to my emails
1.0
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Website
#1214977
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I was told i would receice a replacement Where is ig
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user55615020
user55615020

Looking for my hair piece.?BarbaraRyan031756@gmail.com87 third St. Apt 2Keyser WVA 267265402526738Med.Brown or Light Brown. You said you were back ordered? Please advise. Than...

#1212743
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Secret Extensions - Bad customer service

Secret Extensions - Bad customer service
I still haven’t received my package, I’ve been waiting since December and they told me it was already shipped since then. We’re in February already.
1.0
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1181793
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