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Secret Extensions - Unhappy with this product

I received mine , waste of money .. I'm used to extensions you can style, curl, straighten and you can't with these .. they tangle and easily ruined.. try to comb/ brush them and they become a mess . Wasn't happy at all .
#1350819
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Today is 8/24/18. I ordered double volume extensions on 3/5/18 for $39.99. Here it is almost 6 months later and I never received the item, nor have I heard from the company. I tried sending a message through their "Chat With Us" feature; got nowhere. Now it appears...
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Anonymous
Dal

The same thing happened to me. I had ordered twice before and received my packages, but this time...

1.0
#1337639
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Secret Extensions - Still waiting for my order. Your. Phone is not in servic

Tried to contact. Phone is now disconnected!!!
1.0
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#1318409
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Did Secret Extensions go out of business? Their website is gone... phone number doesn't work? I paid for extensions in November and it's June and I still never received anything!!! I want to get my money back but they seemed to have vanished into thin air and I haven't...
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#1273997
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I put in 2 orders since February 24th is may 21st and I haven't received anything I spent almost $200 I have try to contact them and there phone number is no longer in service email them four five times but no one ever answer. I'm so upset I have been ordering for...
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2.3
#1260993
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I ordered the secret extension double volume Feb 2, 2018 today is May 11, 2018 and I have yet to get them. I have e-mailed several times with the promise that they will be another 4 weeks. Now I want my money back and the e-mail, and website is not available. I would...
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I didn't like
  • Poor customer service
  • Poor quality
  • Not getting the product
#1253607
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Secret Extensions - Password reset

I just contacted them. I wish they had a phone number
#1242685
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Secret Extensions - My extensions haven’t arrived yet

Such a scam!!!!! Been over a month since I ordered. so confirmation email and no customer service phone number. DONT ORDER FROM SECRET HAIR!!!
1.0
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#1229480
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Secret Extensions - Scam don’t order

Ordered 3/9/18, charged card immediately and now number disconnected. Input into tracking and order doesn’t exist
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1220057
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I ordered from secret extensions about 3 years ago . I like the product and never had an issue . I decided to order from them again - what a mistake it was. I ordered my product about a month ago and still hasn’t been shipped yet . When I emailed them they said there...
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Anonymous
elaine m

same thing happened to me.

2.5
#1216165
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